Trade fair premiere to the CallCenterWorld 2010: itCampus launching advantage package with three free licenses of the campaign management system ELSBETH PowerContact the Leipzig software and systems house itCampus will for the this year’s CallCenterWorld first ELSBETH PowerContact Xpress software solution present. From 9 to 11 February 2010 trade visitors can consult the Berlin Estrel Convention Center the new benefit package, the three free licenses of the campaign management system ELSBETH PowerContact includes. ELSBETH PowerContact Xpress, in particular small and medium-sized companies to pave the way into a professionally managed customer dialogue. The free full version allows making multiple telemarketing campaigns on up to three agents jobs. itCampus three licenses of ELSBETH PowerContact 4.6 as plug & play version for “provides, which can be used free of charge and without restriction.
Only additional services such as installation support, training or support are available for a fee as the joint development of a campaign as well as an upgrade to the standard version of ELSBETH PowerContact. “Special added value: ELSBETH PowerContact Xpress can be located easily on the ELSBETH PredictiveDialer, about the new distribution model ELSBETH software as a service (SaS) also on demand”, i.e. According to individual needs, via the Internet or telephone network can be deployed. ELSBETH SaS solutions users pay only the actual use that minutenbasiert or via monthly flat rate will be charged. “At a glance: ELSBETH PowerContact Xpress: > free full version: three free Workstation licenses of the established campaign management system ELSBETH PowerContact > feature diversity: scope of ELSBETH PowerContact (version 4.6) can be used without restriction > SaS integration: ELSBETH PredictiveDialer and other itCampus solutions are available on demand” via ELSBETH software as a service available background: ELSBETH PowerContact: ELSBETH PowerContact is the user-friendly solution to the economic and effective implementation and management of telephone campaigns. A particular strength is the ability of the Web.
So, it is possible to work from multiple locations on the Internet in virtual teams. Together with the Web reporting feature a variety of demand to be “scenarios easy to implement. Extensive reporting facilitates the detailed analysis of individual campaigns. Although ELSBETH PowerContact specializes in outbound activities, and can be also inbound campaigns carried out optimally supports the inbound functionality of ELSBETH PredictiveDialers using agent call blending and blending. The architecture based on an application server ensures the reliability and scalability of the system. Preferred applications are market research/surveys, telesales, appointment scheduling and management. itCampus to CallCenterWorld 2010: 9th-11th February 2010, Estrel Convention Center Berlin, Hall 5, booth B1 itCampus: itCampus is an innovative software developer with international connections to science and research. 1999 in Halle and Leipzig founded, the company has today its own offices in Great Britain, Germany, Italy, the Switzerland. itCampus offers its customers Europe-wide communications solutions, consulting and individual solutions in the areas of software development and software ergonomics. The intelligent telecommunications solutions named ELSBETH are among the core business. They are employed in call and contact centers and communications-intensive enterprises. Since April 1, 2009, the software AG as a majority shareholder of itCampus is involved. Software AG is the world’s largest independent provider of business infrastructure software. Alexander Friebel